Conversational Chatbot for 24/7 Customer Support Assistance

Deployed an Intelligent Virtual Assistant called ‘Sophie’ on the client’s website to enable faster query resolution by guiding the visitor through every step.

Domain: Artificial Intelligence 

We designed and built an AI-powered chatbot that reduced customer service costs and helped the client scale their customer support effectively.

Instant resolutions

to provide better customer satisfaction

24/7 customer service support

by providing resolutions to common queries

Enhanced user experience

by giving them access to the entire knowledge base through the chatbot

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