Custom Built a Large eCommerce Ecosystem to Provide Microdeliveries

Custom Built a Large eCommerce Platform which Sells over 2000 Products & Services

Designed and built an e-commerce ecosystem to provide micro-deliveries where customers can buy household products and hire trusted professionals for all their service needs on the same platform

EXECUTIVE SUMMARY

Wavelabs built an e-commerce solution that provides both products and services on the same platform and helps create meaningful and relevant experiences for the users. To achieve this, a total of seven individual platforms were built to interact and support each other to help scale the entire e-commerce ecosystem
1. Catalogue Management
2. Content Management
3. Order Management
4. Payment Management
5. Inventory Management
6. Customers Management &
7. Reporting Management

CHALLENGE

With evolving business model, the changes in technological requirements were relentless, as the client desired to learn and experiment with the range of products, services, and newer ways of delivering them to the end users. Technologists at Wavelabs used a combination of iterative, experimental methodologies to support the client’s innovation efforts to unlock the true potential of e-commerce. The challeng was in creating a high-performing and convenient e-commerce ecosystem with custom platforms built from the scratch to serve as a unified solution for all the stakeholders.

APPROACH

New apps appear almost daily on the App stores. While many of them are the tested solutions for common problems, it takes an innovator to gain competitive advantage. The need is to find what the customer’s pain points are, and what works best for them.The client started out with just an idea. An iterative, experimental approach was needed to test that idea and to shape it into the final product that the end users can value. The client, although, had some clear requirements to establish themselves as a digitally native brand:

Versatility and Adaptability
Functionality and Scalability
Design and UX Superiority

Keeping the client requirements in mind, we used design thinking approach to analyze the desired product from a user’s perspective and to uncover potential opportunities.